AI for Finance, HR & Sales

2 Days

Intermediate

Kuala Lumpur, Johor Bharu

Program Overview

This intensive 2-day program demystifies artificial intelligence for non-technical professionals, transforming apprehension into practical capability. Designed specifically for organization-wide deployment, the training moves beyond theoretical concepts to deliver immediately applicable skills in AI literacy, workflow automation, and ethical implementation.

Participants will gain hands-on experience with leading AI tools, learn to identify automation opportunities in their daily work, and develop a robust understanding of data security protocols.

The program culminates in personalized action plans that ensure knowledge translates directly into measurable productivity gains and innovation initiatives.

Programme Module

Demystifying AI

Prompt Engineering Fundamentals

Workflow Automation Discovery

Practical AI Tools Tools Exploration

AI Ethics & Data Security

Advanced Automation Workshop

Integration & Change Management

Action Planning & Capstone

Programme Objectives

By the end of this program, participants will be able to:

Explain core AI concepts (Machine Learning, Generative AI, LLMs) and their relevance to their roles.
Identify repetitive, rule-based tasks in their workflows suitable for AI-augmented automation.
Apply prompt engineering techniques to effectively use public AI tools (e.g., ChatGPT, Copilot, GAMMA, etc.) for various tasks.
Evaluate AI outputs for bias, accuracy, and relevance.
Adhere to company data security protocols when using AI, distinguishing between safe and risky data practices.
Develop a personal action plan to implement one AI-driven improvement in their work.

Who Should Attend

All non-technical employees across departments
Administrative and operations staff
Sales, marketing, and customer service teams
HR, finance, and accounting personnel
Team leaders and department managers
Anyone seeking to enhance productivity with AI tools
Professionals wanting to stay relevant in evolving job markets.

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