ITIL 4 Foundation

Course Duration
3 Days

Training Mode
Online

Accredited By
AXELOS

Course Overview

The ITIL 4 Foundation course is a globally recognized entry-level certification that provides individuals with an understanding of the ITIL framework, key concepts, and their role in modern IT service management. This course covers the most recent version of the ITIL framework, including its guiding principles, service value system, and service management practices.

By taking this course, you will gain the skills and knowledge needed to improve your organization’s IT service management practices and prepare for the ITIL 4 Foundation certification exam.

Corporate Benefits

Upskilling your employees in this certification offers several advantages, including:

Improving the company’s ability to provide high-quality services by introducing effective service management
Streamlining service management processes to reduce company waste
Increasing customer satisfaction by putting the needs of the customer first
Increasing a company’s competitive advantage by developing a skilled workforce capable of providing world-class IT services
Lowering organisational costs and implementing cost-cutting solutions

Course ratings

"The ITIL 4 Foundation course that was provided was a great success for our organisation. We were able to streamline our IT processes and improve efficiency as a result of the comprehensive training and practical examples provided."

"We were thrilled with the ITIL 4 Foundation course offered. Our team was able to implement the best practices taught in the course, resulting in improved customer satisfaction and increased productivity."

"The ITIL 4 Foundation course was exactly what our organization needed to get up-to-date on the latest IT service management techniques. The training was engaging, relevant, and delivered by knowledgeable instructors."

"The ITIL 4 Foundation course offered was a great investment for our organization. The course materials were well-organized, and the instructors were knowledgeable and engaging. Our team has since become more efficient and effective in our IT service management practices."

"After completing the ITIL 4 Foundation course, our team was able to confidently apply ITIL principles to our business processes. We have seen a significant improvement in our IT service delivery, and our customers have noticed too."

Why Choose Us ?

Reputable training facility with over 20 years of experience.
Experienced and knowledgeable instructors
High-quality, relevant, and up-to-date training materials
Convenient training that fits your hectic schedule
Good value for money that is worth the investment

Course Objectives

Who Should Get Certified

Prerequisites

Course Curriculum

Claim with HRD-Corp

We are an authorized training provider of HRD Corp (Human Resources Development Corporation). Our certification training programs are eligible for funding under SBL-Khas Scheme.

HRD Corp provides training and upskilling opportunities for Malaysian employees who are:

Malaysian citizens or permanent residents
Employed in a company that contributes to HRD Corp (employer with 10 or more Malaysian employees, or employers from specific sectors)
Registered with the HRD Corp portal and have an activated account
Have not attended the same training program within the last 12 months
Meet the specific requirements for the training program, such as qualifications, skills, or job-specific criteria

Invest in your employees’ professional growth and development by claiming your training with HRD-Corp today!