This program is designed to introduce banking and financial services professionals to practical applications of Artificial Intelligence (AI) in the banking industry.
Participants will explore how AI is currently used to enhance operational efficiency, risk management, compliance, customer experience, and decision-making.
The program is non-technical and focuses on real-world use cases, responsible adoption, and hands-on application of generative AI tools in daily banking work.
Programme Module
1
AI Fundamentals for Banking
2
AI Use Cases Across Banking Functions
3
Hands-on: AI for Banking Productivity
4
AI Data Awareness for Bankers
5
Generative AI for Banking Operations
6
AI for Insights & Decision Support
7
AI Risk, Governance & Ethics
8
Mini Capstone: Banking AI Use Case
Programme Objectives
By the end of this program, participants will be able to:
Understand key AI concepts relevant to banking
Identify AI use cases across banking functions
Apply generative AI tools safely in daily banking work
Evaluate risks, governance, and ethical considerations
Design simple AI use cases for their departments.
Who Should Attend
Banking & financial services professionals
Operations, risk, compliance, finance, credit, product, and customer service teams
Relationship managers, analysts, supervisors, and managers
Professionals interested in AI-driven transformation in banking
