CompTIA A+

5 Days

Intermediate

Kuala Lumpur, Johor Bharu

Program Overview

CompTIA A+ certified professionals are proven problem solvers who support today’s core technologies, including security, cloud, and data management.

CompTIA A+ is the industry standard for launching IT careers into the digital world. It is the only industry-recognized credential that includes performance-based items to demonstrate the ability to think quickly and perform critical IT support tasks in real time.

This certification is trusted by employers worldwide to identify individuals who can serve as the go-to person in endpoint management and technical support roles.

CompTIA A+ is regularly updated by IT experts to ensure it validates the core skills and abilities required in today’s workplace.

Programme Module

Installing Motherboard and Connectors

Installing System Devices

Troubleshooting PC Hardware

Comparing Local Networking Hardware

Configuring Network Addressing and Internet Connections

Supporting Network Services

Summarizing Virtualization and Cloud Concepts

Supporting Mobile Devices

Supporting Print Devices

Configuring Windows

Managing Windows

Identifying OS Types and Features

Supporting Windows

Managing Windows Networking

Managing Linux and macOS

Configuring SOHO Network Security

Managing Security Settings

Supporting Mobile Software

Using Support and Scripting Tools

Implementing Operational Procedures

Programme Objectives

In this course, you will learn to:

Identify, use, and connect hardware components and devices.
Install and support Windows operating systems, including command line and client support, as well as understand macOS, Linux, and mobile operating systems.
Troubleshoot PC and mobile device issues, including application and security support.
Explain types of networks and connections, including TCP/IP, Wi-Fi, and SOHO environments.
Troubleshoot device and network issues.
Identify and protect against security vulnerabilities for devices and their network connections.
Install and configure laptops and other mobile devices.
Compare and contrast cloud computing concepts and set up client-side virtualization.
Follow best practices for safety, environmental impact, communication, and professionalism.

Who Should Attend

Entry-level IT Technicians
IT Support / Helpdesk Staff
Desktop Support Engineers
Technical Support Specialists
Students / Fresh Graduates entering IT
Career switchers into IT industry
Junior System Administrators
Field Service Technicians

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